Returns and Exchange:
Exchange Policy
- Customers may exchange their products within 10 days of delivery.
- The first exchange is free.
- Subsequent exchanges will incur a fee of Rs.149.
Return Policy:
- Returns must be initiated within 10 days of delivery.
- A Rs. 149 handling fee will be deducted for each return.
- Prepaid orders are eligible for refunds to the original payment method.
- COD orders are only eligible for store credit or exchange (refunds to the original payment method are not available for COD orders).
Cancellation:
Pre-dispatch
If you wish to initiate a cancellation for your order, kindly send an email to support@beyours.in within 6 hours of placing your order.
Post dispatch
Once an order was dispatched, we could not accommodate any cancellation requests. We encourage customers to review their orders carefully before dispatch to ensure accuracy and satisfaction.
Please Note:
- If receiving a faulty, damaged, or substandard product, customers must email support@beyours.in with accompanying images and videos of the product within 2 days of receipt. Upon verification of the issue, an appropriate solution will be provided.
- Products must be returned in their original condition: unworn, unused, with intact tags and labels, and in the original packaging.
For more read FAQ
