At Beyours, we want you to love your purchase! If you're not completely satisfied, we’re happy to assist with returns and exchanges.

Return & Exchange Policy

• Returns & Exchanges are available on all products.
• Must be requested within 10 days of delivery.
• Prepaid orders are eligible for refunds to the original payment method.
• COD orders are only eligible for store credit or exchange (refunds to the original payment method are not available for COD orders).
• In case of refund to original payment method, A Rs. 149 handling fee will be deducted for an order (Not for each item).
• First exchange is FREE, From the second exchange onwards, a fee of Rs. 149 per order will be charged to cover logistics costs.
• Shipping fees are non-refundable unless the return is due to a defect or incorrect item received.
• Refunds may take 3-7 business days to reflect in your account from the day of initiation.

How to Initiate a Return/Exchange

1. Visit - Return & exchange page
2. Provide Details: Share your order number, product details, and reason for return/exchange.
3. Return the Item: Handover the item to the courier partner. 
4. Processing: Once we receive and inspect the item, we will process the exchange or refund within 3 business days.

Damaged or Incorrect Items

If you receive a defective or incorrect product, please contact us within 2 days of delivery with photos and video of the issue. We will arrange for a replacement or refund.

For any questions, feel free to reach out at support@beyours.in. We’re happy to help!